Updated: November 12, 2019
Collection of your information
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personally identifiable information, such as your name, mailing address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you choose to participate in various activities related to the Site such as newsletters, surveys, giveaways or use of platform. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your access times, and the pages you have viewed directly before and after accessing the Site.
Data from Contests, Giveaways, and Surveys
Personal and other information you may provide when entering contests or giveaways and/or responding to surveys.
In our role as a vendor to educational agencies and institutions (EA) we receive student data that is used in the platform in order to provide services to students. Only information that is needed by us to perform services to the student as agreed by the EA is disclosed to us. These disclosures are authorized under the Family Educational Rights and Privacy Act (FERPA), as a contractor to the EA, we receive the disclosures on the same basis as school officials employed by the EA, consistent with FERPA regulations, 34 CFR §99.31(a)(1)(i)(B). Consistent with those regulations, we have a legitimate educational interest in the information to which we are given access because the information is needed to perform the service, and we are under the direct control of the EA in using and maintaining the disclosed education records, consistent with the terms of its contract. Student data is at all times it encrypted, during transmission and at rest.
At all times student data is confidential and only use student data to provide services on the platform. Only a select number of individuals, who need the data in order to provide services, have access to the student data on the platform. We will not sell or otherwise use or redisclose student data or education records for targeted advertising or marketing purposes. We do not allow advertising within the platform, and therefore there is no behavioral or targeted advertising.
Use of your information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- To personalize your experience;
- Increase the efficiency and operation of the Site;
- Create, manage and email you about your platform account;
- Improve and respond to product and customer service requests;
- Administer sweepstakes, promotions, and contests;
- Send you newsletters;
- Deliver targeted advertising and other marketing information;
- Compile anonymous data for internal use or use with third parties.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Request feedback and contact you about your use of the Site.
- Perform other business activities as needed.
Disclosure of your information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
Required by Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.
With your consent (which you may withdraw consent at any time) we may share your information with third parties for marketing purposes, as permitted by law.
Interactions with Other Users
If you interact with other users of the Site such as in the platform, those users may see your name and activity.
When you post comments, contributions or other content to the Site, such as in the platform, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.
We may share your information with our business partners to offer you certain products, services or promotions.
Cookies and Web Beacons
You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
Prohibiting the collection of cookies.
If you would like to prevent us from collecting cookies when you visit our site, please update the privacy setting in your chosen web browser.
Do Not Track Signals
Some web browsers may transmit “do not track” signals to the websites and other online services with which a user communicates. There is no industry standard that governs what, if anything, websites should do when they receive these signals. We currently do not take action in response to these signals. If and when a standard is established and accepted, we may revisit our policy on responding to these signals.
Security of your information
We use administrative, technical, and physical security measures to help protect your personal information against theft, loss, misuse, and unauthorized access to or disclosure of the information we collect and receive. However, please note that no data transmission or storage can be guaranteed to be 100% secure. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
Options regarding your information
You may at any time review or change the information in your platform account or terminate your account by:
- Logging into your account settings and updating your account
- Contacting us through the platform
Emails and Communications
If you no longer wish to receive correspondence, emails, newsletters, or other communications from us, you may opt-out by:
- Noting your preferences at the time you register your account with the Site
- Clicking on the unsubscribe link available in the correspondence, email or newsletter
- Contacting us using the contact information provided below
If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.
Other Important Information
We do not knowingly collect any personal information from children under the age of 13 without parental consent. Any information we collect from children is entered by an adult in the platform who is either a clinician or school official when enrolling in services. Student access to the platform is only granted to students by an educational agency or institutions (EAs) which contract to receive services. If we learn that a child under the age of 13 has provided us with personal information on Site (excluding the platform), we will delete it in accordance with applicable law.
Your California Privacy Rights
California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of certain categories of personal information to third parties for their direct marketing purposes in the preceding calendar year. To obtain this information, please send an email to firstname.lastname@example.org with the phrase “California Privacy Request” in the subject line and in the body of your message.